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Questions & Answers
What services do you offer?
I offer comprehensive digital services tailored for small and medium businesses looking to establish a strong online presence and improve operational efficiency:
Web Development & Digital Solutions
- Custom WordPress website design and development
- E-commerce solutions with WooCommerce
- Custom web applications and client portals
- No-code solutions using Bubble.io
- Mobile-responsive designs and user experience optimization
- SEO setup and content management systems
AI & Automation Services
- Business AI solutions including chatbots and document processing
- Business process automation for marketing, invoicing, and scheduling
- Productivity tools customization and implementation
- Custom automation solutions for Microsoft 365 and Google Workspace
- Social media management and scheduling systems
Cybersecurity & Protection
- Small business security assessments and implementation
- Data backup and recovery solutions
- Email security and phishing protection
- Staff security awareness training
- Compliance assistance for privacy regulations
- Business continuity planning
IT Support & Management
- On-demand technical support for small businesses
- Cloud migration and management
- Microsoft 365 and Google Workspace setup
- Hardware recommendations and procurement
- Digital transformation consulting
Each service is tailored to your specific business needs, with a focus on delivering practical solutions that drive tangible business outcomes. Visit my Services page for a detailed breakdown of these offerings.
How do you approach a new project
My approach is thorough, collaborative, and focused on your business outcomes:
- Discovery & Requirements Phase
- Initial consultation to understand your business goals and challenges
- Needs assessment to identify key requirements and priorities
- Research on your industry, competitors, and target audience
- Definition of project scope, deliverables, and success metrics
- Strategy & Planning Phase
- Development of a tailored solution strategy
- Creation of project roadmap with clear milestones
- Resource allocation and timeline planning
- Budget finalization and approval
- Design & Development Phase
- Iterative design process with regular client feedback
- Development following industry best practices
- Regular progress updates and milestone reviews
- Quality assurance and testing throughout
- Implementation & Training Phase
- Controlled implementation to minimize business disruption
- Comprehensive testing in real-world conditions
- Knowledge transfer and training for your team
- Documentation of systems and processes
- Launch & Ongoing Support
- Careful deployment and launch monitoring
- Post-launch support to address any issues
- Regular check-ins to ensure satisfaction
- Ongoing maintenance and support as needed
Throughout this process, I maintain clear communication, manage expectations proactively, and focus on delivering business value rather than just technical solutions.
What is your project timeline?
Project timelines vary based on scope, complexity, and your business requirements, but here’s a general guideline:
WordPress Websites
- Basic business website: 1-2 weeks
- Complex business website: 2-4 weeks
Custom Development
- Basic web application: 2-6 weeks
- Complex custom solutions: 8-12 weeks
No-Code Solutions
- Basic Bubble.io application: 4-10 weeks
AI & Automation
- Basic automation setup: 1-2 weeks
- AI implementation: 2-5 weeks
- Full business process automation: 4-8 weeks
Cybersecurity & IT Projects
- Security assessment: 1-2 weeks
- Implementation of recommendations: 2-6 weeks depending on scope
I value transparency and will provide you with a detailed timeline during our initial consultation. Each project includes buffer time for feedback and revisions to ensure your complete satisfaction with the final product.
If you have an urgent project or specific deadline, please let me know, and I’ll do my best to accommodate your needs or suggest alternative approaches.
How much do your services cost?
I offer flexible pricing options designed to accommodate various business sizes and requirements:
Project-Based Pricing Most services are offered with clear project-based pricing after understanding your specific requirements. This gives you budget certainty with no surprise costs.
Common Price Ranges (NZD):
- Digital Audit & Consultation: $500 – $1500
- WordPress website: $2,500 – $5,000
- Custom application development: $8,000 – $20,000+
- No-code Bubble.io solutions: $5,000 – $15,000+
- Business automation solutions: $5,000 – $15,000+
- Cybersecurity assessment and implementation: $2,500 – $10,000+
Retainer Services For ongoing support, maintenance, and continuous improvement, I offer monthly retainer packages:
WordPress Website Hosting & Maintenance with me as your support engineer
Server Hosting, WordPress CMS, SSL cert, Monitoring, WordPress Updates, Security Protection, Weekly Backup, Image Optimization, Spam Protection.
This is not a WordPress Website build – It does not include SEO work/analytics, automation or content/content generation.
- Hosting package: $99/month
- Migration to new hosting if required $299 One off
AI & Automation
Using Make.com/Zapier/n8n – You will have platform access to the accounts I setup. Your credentials will be needed per Social platform or App.
- WordPress Blog Content & Social Media Content Automation: $250-$1500/month
- Social Media Engagement (Auto-replies with CTA’s): $500-$2000/month
Cyber Security
Remote activities, Teams/Zoom meetings at least once a month, ensuring you are secure. I will need remote access to your systems.
- 2 days per month Fractional CISO/Cyber Security Manager: $2500/month
Daily Rates I am charged out at $1440 a day (8 hour day).
(IT companies I subcontract for will charge me to you at $2000 per day!)
Every business has unique needs, so I recommend scheduling a consultation to discuss your specific requirements.
After understanding your project, I’ll provide a detailed proposal with transparent pricing that aligns with your budget and business goals.
*The above pricing is for illustration only and does not form a quote or contract – Your proposal may differ in practice.
What platforms do you work with?
I work with a wide range of technologies and platforms to ensure the best solution for your specific business needs:
Web Development Platforms
- WordPress with various themes and builders (Elementor, Divi, etc.)
- WooCommerce for e-commerce solutions
- Bubble.io for no-code application development
- Custom development with HTML5, CSS3, JavaScript, PHP
- Content management systems like WordPress, Joomla, and Drupal
Cloud Platforms
- Microsoft Azure
- Amazon Web Services (AWS)
- Google Cloud Platform
- DigitalOcean, Hetzner Cloud
- Cloudflare
Business Software & Systems
- Microsoft 365 ecosystem (including Power Automate)
- Google Workspace
- Various CRM systems (HubSpot, Zoho, etc.)
- Payment gateways (Stripe, PayPal, etc.)
- Email marketing platforms (Mailchimp, ActiveCampaign, etc.)
AI & Automation Tools
- OpenAI integration (ChatGPT, GPT-4)
- Anthropic Claude, Google Gemini, Open Router, Ollama
- Timeseries Machine Learning models for forecasting
- Zapier, Make (Integromat), n8n
- Microsoft Power Automate
- Custom Python automation solutions
- Document processing and workflow tools
Security & IT Solutions
- Cloud security configurations
- VPN solutions
- Email security systems
- Backup and recovery platforms
- Endpoint protection solutions
I stay current with emerging technologies to ensure you receive the most efficient and effective solutions for your business needs. If you have specific platform requirements, please mention them during our consultation.